Frequently Asked Questions

  • Green Bubble helps you view, organize, and securely back up your photos, videos, and text messages. Backups are encrypted locally and uploaded directly to the cloud provider you choose—Google Drive, OneDrive, Dropbox, or others as we add support.

  • Green Bubble is built around a simple promise: your memories stay yours. Everything happens on your device, backups are encrypted before they leave your phone, and you choose your own cloud provider. We never store, analyze, or sell your data. No tracking, no ads, no hidden agendas—just a calm, private way to protect your photos, videos, and messages.

  • We use a simple subscription model. You pay for the product, not with your personal information. This keeps our incentives aligned with your privacy.

  • This is exactly that we designed Green Bubble for! As long as you still have access to your cloud provider and your encryption keys, you can restore your backups on your new device.

  • Not at all. The app handles encryption and cloud syncing automatically. You just choose what you want to protect.

  • Yes. We started with Google Drive because it’s widely used, but we’re building toward a multi‑cloud future that includes OneDrive, Dropbox, and others.

  • You can view your gallery and manage local content offline. Backups require an internet connection.

  • We collect only what’s needed to create and manage your account:

    • Your name (optional, for personalization)

    • Your email address (for authentication)

    • The date/time your account was created

    • The cloud provider you connect (e.g., Google Drive)

    We do not collect or store your photos, videos, messages, contacts, or backups. All sensitive content stays on your device or in your cloud account.

  • The app can access:

    • Photos and videos (to display your gallery and create backups)

    • SMS/MMS messages (if you choose to back them up)

    • Contacts (only to correctly associate messages during backup/restore)

    • Files the app itself creates in your cloud storage

    The app cannot access or view any other files in your cloud account.
    Green Bubble Tech cannot read, track, or identify what you upload or download.

  • Yes. All data is encrypted on your device before it’s uploaded, and all transfers use secure HTTPS/TLS connections. Only you know what’s being backed up—your content is never visible to us.

  • No. We do not store your photos, videos, messages, contacts, or backups.
    Your encrypted backups live only in your chosen cloud provider.

  • Open the app → go to About / Privacy → scroll to the bottom → tap Delete Account.
    This removes your Green Bubble account and any associated app‑side data.
    It does not delete files stored in your cloud provider.

  • No problem. Submit the Account Deletion Request form in our website’s Privacy Center, and we’ll remove your account manually.

  • You can revoke access at any time through your cloud provider’s account settings.

    For Google Drive:

    1. Visit myaccount.google.com

    2. Select Security

    3. Scroll to Your connections to third‑party apps & services

    4. Click See all connections

    5. Find Green Bubble Tech

    6. Select Delete all connections

    After revoking access, the app will no longer be able to upload or download backups.

  • No. Your backups remain in your cloud account until you delete them manually.

  • Because only you hold the encryption keys. We designed it this way so your content stays private—even from us. Without your keys, we cannot decrypt or recover your backups.

  • We cannot restore or regenerate your keys. Maintaining access to your cloud account and device is essential for recovery.

  • Absolutely. We read every suggestion with care. You can send ideas directly through the app or email us anytime.

    hello@greenbubbletech.com