Gallery+ is built around a simple promise: your memories stay yours. We never scan, sell, or mine your content, or use it to train AI — on any plan. You choose where your backups live: our secure Gallery+ storage, or your own Google Drive or Dropbox. And for your most sensitive files, the Gallery+ Vault adds end-to-end encryption that only you can unlock. No tracking, no ads, no hidden agendas — just a calm, private way to protect your photos, videos, and messages.

We use a simple subscription model. You pay for the product, not with your personal information — so our incentives stay aligned with your privacy. No ads, no data sales, ever.

This is exactly what Gallery+ is built for. Install Gallery+ on your new phone, sign in, and restore your backups from wherever they live — Gallery+ storage, or your own Google Drive or Dropbox. (If you use the Vault, you’ll need your Vault key to unlock those files — only you hold it, so keep it somewhere safe.)

Not at all. Gallery+ handles backup and syncing automatically in the background — you just choose what you want to protect and where it goes.

Large backups can take time.

If you’re backing up more than 2,000 photos or videos, the process may take several hours or even days depending on your connection, file sizes, and battery life. Weak or unstable network coverage can also cause your device or operating system to pause or time out automatic backups.

To avoid interruptions, we recommend plugging in your phone, staying on a reliable connection, and ensuring your internet provider isn’t applying data‑speed throttling during large uploads.

Large uploads don’t always appear instantly. When you back up a big batch of photos, videos, or messages, your cloud provider may take additional time to process and display everything. For very large uploads, this can take up to 24 hours depending on the provider’s sync schedule and processing load.

If you’re not seeing your content right away, please allow up to a full day for the upload to finish syncing. It can also help to make sure your internet provider isn’t applying any upload‑speed throttling during large transfers.

Yes. Today you can back up to Gallery+ storage, Google Drive, or Dropbox. We’re adding more options — like OneDrive — as we grow.

Yes — you can view your gallery and manage content on your device offline. Backing up and restoring require an internet connection.

We collect only what’s needed to run your account:

• Your name (optional, for personalization)

• Your email address (for sign-in)

• The date your account was created

• The cloud provider you connect, if you use your own

About your content and contacts: Your photos, videos, and messages are backed up to the storage you choose — Gallery+’s secure storage, or your own Google Drive or Dropbox. We never scan, sell, or mine any of it. Gallery+ reads your contacts only on your device, to correctly label who your messages are from — we don’t upload your contact list or use it for anything else. And files you put in the Vault are end-to-end encrypted, so we can’t read them at all.

Gallery+ can access:

• Photos and videos (to display your gallery and create backups)

• SMS/MMS messages (if you choose to back them up)

• Contacts (on your device only, to correctly label who your messages are from)

• Files the app creates in your cloud storage

Gallery+ cannot access any other files in your cloud account. We never scan, sell, or mine your content for ads, profiling, or AI — on any plan. And anything you store in the Vault is end-to-end encrypted, so we can’t read it at all.

Yes. All transfers use secure HTTPS/TLS connections, and your backups are protected in transit and at rest. We never scan, sell, or mine your content. For your most sensitive files, the Vault adds end-to-end encryption that only you can unlock — so that content isn’t visible to anyone but you.

You choose. If you pick a Gallery+ storage plan, your backups live on our own secure servers — but we never scan, sell, or mine them. If you’d rather use your own cloud, connect Google Drive or Dropbox and your backups stay in your account instead. And files you put in the Vault are end-to-end encrypted, so even on our servers, only you can open them.

Open the app → go to About / Privacy → scroll to the bottom → tap Delete Account.
This removes your Gallery+ account and any associated app‑side data.
It does not delete files stored in your cloud provider.

No problem. Submit the Account Deletion Request form in our website’s Privacy Center, and we’ll remove your account manually.

You can revoke access at any time through your cloud provider’s account settings.

For Google Drive:

1. Visit myaccount.google.com

2. Select Security

3. Scroll to Your connections to third‑party apps & services

4. Click See all connections

5. Find Gallery+

6. Select Delete all connections

After revoking access, the app will no longer be able to upload or download backups.

No. If you revoke access to your own cloud, your backups stay in that account until you delete them. If you’re on a Gallery+ storage plan, your backups stay safe with us until you delete them or close your account.

For your regular backups — yes. Reinstall Gallery+, sign in, and restore from wherever your backups live (Gallery+ storage, or your own Google Drive or Dropbox).

The Vault is different by design. Vault files are end-to-end encrypted and only you hold the key, so your most sensitive files stay private even from us. That also means we can’t unlock or recover Vault files for you — so keep your Vault key somewhere safe.

Your regular backups aren’t affected — you can always restore those by signing back in. The Vault is the exception: because only you hold the key, we can’t regenerate or recover it. If you lose your Vault key, those files can’t be unlocked. This is the trade-off that makes the Vault truly private — so store your key somewhere safe, like a password manager.

Absolutely. We read every suggestion with care. You can send ideas directly through our contact us page here on the website or email us anytime.

hello@greenbubbletech.com